Frequently Asked Questions
Everything you need to know about your luxury experience.
What materials are used in BRAHMIN handbags?
Our handbags are crafted from high-quality, genuine leathers sourced globally, featuring our signature croc-embossed textures and hand-finished details.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unused, unworn merchandise with original tags attached within 30 days of purchase for a full refund.
Do you offer a warranty on your products?
Yes, we offer a one-year limited warranty against manufacturer defects. Please register your product on our website to activate your coverage.
How should I care for my leather bag?
We recommend using a soft, damp cloth for light cleaning and applying a high-quality leather conditioner every few months to maintain the leather's luster.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number to monitor your package's progress.